SHIPPING POLICY

Last updated: 30 January 2026

At PRIMALX, we ensure that every order is processed with care and delivered safely to your doorstep. Please review our Shipping Policy below for complete details.

SHIPPING COVERAGE

We currently ship across India
Shipping is completely FREE on all orders
There are no hidden charges — the price you see is the price you pay

ORDER PROCESSING TIME

All orders are processed within 2–4 business days
Orders are produced and packed after confirmation
Orders are not processed on Sundays or public holidays

DELIVERY TIME

Once dispatched, orders are delivered within 5–8 business days
Total estimated delivery time: 7–12 business days

Delivery times may vary depending on:

Customer location
Courier partner operations
Unforeseen circumstances such as weather conditions, strikes, or government restrictions

ORDER TRACKING

Once your order is shipped, tracking details will be shared via email or SMS
Tracking updates may take 24–48 hours to reflect after dispatch

ADDRESS ACCURACY

Please ensure that the shipping address and contact details are accurate at checkout
PRIMALX is not responsible for delivery delays or failures due to incorrect or incomplete address details provided by the customer

DELIVERY DELAYS

While we aim to deliver orders within the estimated timeline, delays may occur due to factors beyond our control. In such cases, we appreciate your patience and understanding.